Privacy Policy

Signature Support Co.
Effective Date: February 9, 2026
Last Updated: February 3, 2026

Signature Support Co. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.signaturesupportco.com (the "Site") or use our services.

This Privacy Policy complies with the California Online Privacy Protection Act (CalOPPA), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA). Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us, as well as information automatically collected when you use our Site. The categories of personal information we collect include:

Personal Information You Provide

When you contact us, request information, book a discovery call, or engage our services, we may collect:

Contact Information: Full name, email address, phone number, business name, and mailing address
Professional Information: Job title, company information, business needs, and service preferences
Payment Information: Billing address and payment details (processed securely through third-party payment processors)
Communications: Content of messages, emails, and inquiries you send to us
Service-Related Information: Documents, files, and information you provide in connection with our services

Information Automatically Collected

When you visit our Site, we automatically collect certain information:

Device Information: IP address, browser type, operating system, device identifiers
Usage Information: Pages visited, time spent on pages, links clicked, referring website
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 7)

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following business purposes:

Service Delivery: To provide, maintain, and improve our executive assistant and business support services
Communication: To respond to your inquiries, send service updates, and communicate about our services
Business Operations: To process payments, maintain records, and manage client relationships
Marketing: To send newsletters, promotional materials, and service updates (with your consent)
Analytics: To understand how our Site is used and improve user experience
Legal Compliance: To comply with legal obligations and protect our rights
Security: To detect, prevent, and address security issues, fraud, or technical problems

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with the following categories of third parties:

Service Providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, website hosting, analytics)
Professional Advisors: Attorneys, accountants, and consultants as needed for business operations
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
With Your Consent: Any other disclosure with your explicit consent

4. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know

You have the right to request that we disclose:

Categories and specific pieces of personal information we collected about you
Categories of sources from which we collected your information
Business purposes for collecting your information
Categories of third parties with whom we share your information

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention, service provision).

Right to Correct

You have the right to request correction of inaccurate personal information we maintain about you.

Right to Opt-Out

You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information.

Right to Limit Use of Sensitive Personal Information

You have the right to limit our use and disclosure of sensitive personal information to what is necessary to provide our services.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your privacy rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us:

Email: info@signaturesupportco.com
Phone: (949) 350-2787
Mail: 30 Lark, Lake Forest, CA 92630

We will respond to verifiable requests within 45 days. You may designate an authorized agent to make requests on your behalf.

5. DO NOT TRACK SIGNALS

Some browsers have a "Do Not Track" (DNT) feature that allows you to tell websites you do not want your online activities tracked. Currently, we do not respond to DNT signals. However, you can opt out of certain tracking by adjusting your browser settings or using the opt-out mechanisms described in this Privacy Policy.

6. THIRD-PARTY TRACKING

Third parties, including analytics providers and advertising networks, may collect personal information about your online activities over time and across different websites when you use our Site. We do not control these third-party technologies, and their use is governed by their respective privacy policies.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar tracking technologies to collect information and improve our Site. Cookies are small data files stored on your device. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Types of cookies we use:

Essential Cookies: Necessary for the Site to function properly
Analytics Cookies: Help us understand how visitors use our Site
Marketing Cookies: Track your visit across websites to deliver targeted advertising

8. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, two-factor authentication, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider factors such as legal requirements, client relationships, and business needs. When information is no longer needed, we securely delete or anonymize it.

10. CHILDREN'S PRIVACY

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems.

11. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the "Last Updated" date. Material changes will be communicated through prominent notice on our Site or via email. Your continued use of our Site or services after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. SHINE THE LIGHT LAW

California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

14. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Signature Support Co.
Attn: Privacy Officer
Email: info@signaturesupportco.com
Phone: (949) 350-2787
Website: www.signaturesupportco.com

---

Signature

Support Co.